My Shared Wishlist
Order & Shipping
Where do you deliver?
We currently ship in Europe to the Netherlands, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
We currently ship outside Europe to the United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR of China, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States-
What are the shipping costs?
At Dutchbreakers we use the following shipping costs
Netherlands: €4.15 / €6.95
Europe €12.95
International €19.95
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
International: United Arab Emirates, Australia, Canada, Switzerland, United Kingdom, Hong Kong SAR of China, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States
What is the delivery time of my order?
The delivery time depends on your location. Under normal circumstances, you will receive your order in the Netherlands within 1-3 working days. in Europe within 3-5 working days. and internationally within 3-10 business days
I never received my order. what should I do?
Our apologies! we advise you to contact us via email: info@dutchbreakers.com
Exchange & Return
How can I return an order?
Due to the fluctuating market, we do not accept returns
Can I exchange an item?
Unfortunately not, due to the fluctuating market we do not accept returns or exchanges
My purchased item is damaged, what should I do?
We are sorry that your product is damaged. you can contact us by e-mail: at info@dutchbreakers.com and we will provide a solution as soon as possible.
Order & Payments
What are the payment options?
You can pay with the following payment methods:
Paypal
iDeal
VISA
Mastercard
Maestro
Apple Pay
Google Pay
When do I have to pay?
Once your order has been placed, the order amount will be debited from your bank account. You will receive an order confirmation by email once your purchase has been paid.
Where can I find my invoice?
Your invoice is included in the order confirmation. If you think your invoice is incorrect, please contact us immediately.
info@dutchbreakers.com
Do all prices include VAT?
Yes, all prices on the webshop include VAT, this is due to Dutch law.
Accounts
Do you need an Account to order on Dutchbreakers.com?
No, you can check out as a guest. For your own administration, the use of an account can be useful.
What will be done with my data?
Your data will only be used to process your order and shipment. We may use your email address for promotional purposes and your telephone number may be used if there is a problem with your order. Under no circumstances will we share or sell your data to third parties. If you have more questions or if you want more advice, please contact us via e-mail
info@dutchbreakers.com
Can I delete my account?
We can delete your account whenever you want. Send us an email at info@dutchbreakers.com and we will remove your data from our system.
Products
I would like a product that is not in stock. Will this product come back?
We are sorry that the item you are interested in is out of stock. You can send an e-mail to ask if the item is being restocked.
info@dutchbreakers.com
I have a product that is not on the webshop, can it be added?
Yes, this may be possible. by sending an email to info@dutchbreakers.com
Contact
Can I speak to one of the owners?
Yes this is possible! we ask you to send an email to
info@dutchbreakers.com
What are the live chat opening hours?
The opening hours of the Live chat are:
Monday: 08:00-17:00
Tuesday 08:00-17:00
Wednesday 08:00-17:00
Thursday 08:00-17:00
Friday 08:00-17:00
Saturday 09:00-17 :00
Sunday 09:00-17:00